top of page

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.


Other Details

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

How long we retain your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

What rights you have over your data

Visitor comments may be checked through an automated spam detection service.

Where we send your data

In general, we use the personal data we gather to:

  • Get in touch with you regarding any services you purchase from us

  • And, when it is consistent with the preferences you have expressed with us, send you information or advertising about our services.

How we use your personal data

We automatically gather certain information about your device when you access the Site, including information about your web browser, IP address, time zone, and some of the cookies that have been set up on it. Along with this, we also keep track of the specific web pages or items you view while using the site, the websites or search keywords that led you there, and your interactions with the site. We term this automatically gathered data “Device Information.”

We utilise the following technologies to gather Device Information:

– “Cookies” are small data files that websites store on your computer or device and frequently contain an anonymous unique identification. Visit for more details on cookies and instructions on how to disable them.

Your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number are among the other details we gather from you when you make a purchase through our shop or attempt to make one. This data is referred to as “Order Information” by us.

In this privacy statement, we refer to “Personal Information” to refer to both Device Information and Order Information.

Other instances in which you might decide to give us “Personal Information” include:

  • When you choose to subscribe to our emails or to receive other information from us

  • If you contact us for any reason (for example, through a “contact us” form).

What personal information we collect

A privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, and manages the data of its visitors and customers. It fulfills a legal requirement to protect a visitor or client's privacy.

Countries have their own laws with different requirements per jurisdiction regarding the use of privacy policies. Make sure you are following the legislation relevant to your activities and location. 

For clients that use our client portal, see privacy policy here.

Privacy Policy

bottom of page